![]() What to do when conventional uninstall methods fail: Cleanwipe, manual removal methodsĪgain, a New Cleanwipe version is introduced in SEP 12.1 RU2Īs of, the latest version of CleanWipe is v.401. Symantec Endpoint Protect Manager (SEPM) uninstall Client uninstall (including remote uninstalling of large groups) ![]() Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support. You might not be getting the most current version, and you never know if the download is malicious or not. ![]() Be wary of other sources that may have the tool available. Users must open a case with Support to get the CleanWipe tool. Symantec Endpoint Protection has now been removed from your computer.If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration. When the uninstall has completed, click the Restart Now button to restart your computer. Once done, click the Install Helper button to continue.ĥ. Enter the username and password of an administrator account on your computer. ![]() Click the Uninstall button to continue.Ĥ. Click the Symantec Endpoint Protection menu (upper left corner of your screen) and select “Uninstall Symantec Endpoint Protection.”ģ. Open Symantec Endpoint Protection by opening the Applications folder, then open Symantec Solutions folder and finally double click the Symantec Endpoint Protection icon.Ģ. Ensure all open documents have been saved before beginning the uninstall process.ġ. Note: Your computer will require a restart to complete the uninstall process for Symantec Endpoint Protection. They are not for computers supported by Desktop Support Services. These instructions are provided for self-managed computers and will require administrator access to complete. Information Security Anti-virus and endpoint protection Uninstall Symantec Endpoint Protection: MacOS ![]()
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